Waste Connections, Inc IT Field Technician in Charlotte, North Carolina

Job Title

IT Field Technician

Employee Type

Employee

Requisition Primary Location

Charlotte, North Carolina

Job Description

Who Are We?

WASTE CONNECTIONS, Inc. (NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. Our 2015 annual revenue was 2.1 billion and are projected to be over 4 billion at the end of 2016. We, 15,000+ employees, foster a work culture of Servant Leadership.

Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

Why you need to join us!

  • CULTURE :   It’s a Great place to work! We work in an environment where empowered, self directed All-stars know what they do is important.

  • INTEGRITY : Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.    

We have an opening in our Charlotte, NC office for an IT Technician supporting our Eastern Region which includes Virginia, North Carolina, and South Carolina districts.

This position will be responsible for responding to and resolving a wide variety of system related issues using helpdesk incident management software in order to enhance end user productivity. The Technician will install, configure, or maintain core WCI software applications, deploy new software releases and patches, setup new PCs and assist with telecom projects. Technician will also assist with management of billing software based on SQL databases.

Essential Duties and Responsibilities:

  • Installation, configuration and troubleshooting of TCP/IP networking

  • Configuration and troubleshooting of Microsoft Office Suite PC and Laptop hardware configuration and troubleshooting

  • Maintain phone systems at multiple locations

  • Microsoft windows end user configuration (profiles, printers, application configuration)

  • Cisco router installation and configuration

  • BlackBerry, iPad, iPhone and cell phone configuration, troubleshooting, and repair

Minimum Requirements:

  • Coverage of field locations will require up to 25% of your work schedule including overnight stays

  • Demonstrated proficiency in at least four of the following areas:

  • Windows 7

  • WYSE Winterms

  • Citrix Server

  • Windows Server 2003 / 2008

  • Phone systems

  • Microsoft SQL databases

  • Cisco routers / General Networking

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or related field

  • 2 years or more of Network Administration

  • Experience working with Microsoft OS and Office Applications

  • Independent worker with the ability to manage multiple projects simultaneously

Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future."

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)

Job Requirements:

Education:

Language:

Certification(s):

Competencies:

Responsibilities:

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Who We Are

Waste Connections Inc. is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.

OUR PEOPLE MEAN EVERYTHING TO US

Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.

Our Opportunities

BUILD TALENT FROM WITHIN

People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.

LET’S REALIZE YOUR GOALS TOGETHER

Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.